RaleighDecomposition / Undiscovered Death

These guys are great. On time and thorough. --- Very professional. Help out when no one else can. --- Great to deal with. Polite, friendly, caring. --- I highly recommend for (mold, hoarding, trauma cleanup, etc.) Pick one.... --- Their work is guaranteed and you won't be disappointed.

Exceptional service, polite and courteous. No area was overlooked. Follow up was immediate to ensure we had no concerns. Highly recommend there services!!

As executor of my friends estate, I was contacted by the police when my friend was discovered several days after his death. Rick and his technician showed up within two hours and completely took care of the situation. It was a great relief to have them in charge. Thanks so much.

Great job! Super thorough work. Crew was very nice, helpful and respectful. I am more than happy with the results. Thank you again Rick!

Rick and his employees were incredible. They acted quickly and took my concerns seriously. They showed up when they said they would their response time was unsurpassed. They worked for hours both inside and outside my home until the job was complete. I would recommend Rick and his company for all your needs.

thanks so much Rick and Karen for the great work you did cleaning up my grandmother's basement after her inattention to her pets over the past many months. You are the best!!

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Bio-One was quick to respond to our service enquiry, sent someone out same day to assess our issue, and came back with a reasonable quote within the week. Very friendly technicians, and we are happy with our services they provided.

My dad is in his 90’s and his house was BEYOND cluttered. This company came in and did an incredible job - quick and without judgement. The peace of mind that Tim and his crew provided me - priceless ❤️

Great guys. Fast and reliable. Rick the owner showed up for an estimate 2 hours after I contacted him. Very impressive response time. He explained all my options on mold removal and treatments for me vehicle. The crew that showed up to do the work were fantastic. Friendly and knowledgeable. They made sure I was happy before they left. I highly recommend these guys!

A rainwater leak had caused a few small spots of mold to grow in my car. Bio-One was very quick to meet me for an estimate, and just as quickly had the appointment scheduled. They did a fantastic job eradicating the mold! Super friendly, would highly recommend.

I called Bio-One to get some mold out of my daughters car which had been sitting in my driveway for several months. The mold was everywhere and it definitely wasn't a job we could tackle on our own. It was evident we needed a professional to do the job. From start to finish Rick and his team, Morgan and Josiah were great. They were professional and courteous throughout and the finished product was nothing short of amazing. The car was cleaned out meticulously and treated thoroughly. We highly recommend Bio-One for their services as well as the excellent customer service you will receive.

Great job! Rick responded quickly and did a walk-through and estimate. The techs arrived on time and worked hard all day. They were thorough and very professional. We were getting a family member’s home ready for sale and they stayed until the job was perfect. I definitely would call them again!

The company responds promptly and came out the same day to discuss the job and provide an estimate. They scheduled work the next day, and let me know when they were on the way. The workers were very friendly and warm, discussed what they were doing, and worked hard to complete the job efficiently.

Edit to the review. After the guys left from the mold clean up as I was looking my vehicle over I noticed some spots that looked questionable. It was very faint so I assumed it was an easy miss. Gave the company a call and left a message. Got an immediate call back from Morgan. He got the details and contacted the crew that had just left. They went ahead and came back straight away and addressed the concerns I had and more. They went above and beyond on the follow up which is greatly appreciated. The whole process was quick and efficient from the first phone call to completion.

I called and spoke to Mr. Morgan regarding COVID19 exposure cleaning for my son and daughter-in-law home. Mr. Morgan was very professional and explained the process. He called my daughter-in-law and scheduled the appointment, went over the process with her. He arrived on time, did a thorough cleaning and she was very satisfied with the service. The family feel that they can safely bring their 2 month old daughter back into the home.

This company was absolutely stellar in every step of the way. Rick was responsive, responsible, honest and helpful in ways to minimize the costs that we would incur. Would definitely use their services again!

Wonderful experience! Rick contacted me ahead of scheduled time to verify the visit. He showed up on early end of projected time frame. Was very thorough, took his time, answered all of our questions and more. Folks, I meet a lot of people in my field, and the kind of dedication, pride, commitment and in general care of the customers best interest is a rare find. He only came out to do an estimate, but in the hour I spent with him, I can see he is one of the best. Trust worthy, reliable and again, caring. It is terrible hard to find good, dedicated, and educated folks in any field these days, but I will 100% tell you the Rick and Karen will take care of you, treat you well and you will be satisfied with their services rendered.

Unlike other businesses that I had called around to get quotes who wanted me to drive to their shops, Bio-One came to my home for mold remediation in my Nissan Versa. Driving my car with that amount of mold inside was a non-starter and seemed nonsensical to me. They came to my garage to inspect the car, knocked it out in 2 hours, and my car looked good as new! They were very responsive to my needs/timeline and gave me a straightforward quote I could work with. I’d definitely recommend Bio-One and would use them again.

I have worked for Bio-One Raleigh for a few months now and have loved my time with them. Rick and Karen are compassionate people that just want to help their community. They approach every job, client, and employee with the upmost respect and professionalism. I would recommend Bio-One Raleigh to my friends and family or anyone else who may need their services.

I am beyond thankful to the generosity, excellent service and care that was given to me!! Bio- One was able to come out the same day I called to clean and disinfect for coronavirus. I would highly recommend their service to maintain a safe environment.

Words can't express how grateful I am to Rick and his team at Bio-One. They provided amazing service in a time where my family and I were an emotional mess from having my mother-in-law pass in her home. My husband and I live in California so we had to deal with family matters and logistical issues from across the country until we could arrive. Rick provided me with a timely and extremely fair estimate, and the service was provided the very next day. Thank you, Rick. I am truly appreciative for your expertise, and your sensitivity to the situation and a mourning family. I hope to never have to use your services again given the circumstance, but if I did, you would be the person I call to take care of our family.

I can't thank Rick and his team enough for for their incredible, professional cleanup of my family member's house. They carefully saved necessary keepsakes and enabled us to move my family member across country in a timely manner, during Covid19. Their kindness and service was a blessing to our family. I cannot recommend enough! They went above and beyond. THANK YOU!

Karen and Rick are above and beyond kind and professional! I called for COVID disinfecting of my apartment Karen answered all questions and explained how it would work. The next day Rick called ahead of time to confirm the time of disinfecting. Rick was so kind and personable before starting the walk through. Rick let me know when the disinfecting was completed. Karen even followed up with me the next day! I am beyond grateful for this company and will be recommending them to everyone! If someone’s reading this review look no more and just give them a call you will not be disappointed!

Very helpful in an emergency situation. Very respectful and considerate of the situation. Easy to work with and responsive.

Rick was very quick in getting back to me from my first inquiry to the completion of the job. He answered all my questions and put my mind at ease. He is very professional and friendly. He knows his business very well. Thank you so much Rick. I will definitely recommend Bio-One.

I was so impressed at the both their efficiency and professionalism when Bio-One helped to clean out my townhouse. I was overwhelmed with the idea of doing it myself and having Rick step in made all that stress disappear. He was in constant contact to ease my fears and answer my questions. The end result was amazing, worth every penny!

Rick and his crew came promptly and diagnosed the car's issue. A very musty smell created from a leaking sun roof. Rick went through the entire process of what they would do, including a long ozone treatment at the end. They came the next day, again on time and worked the car over. It is 100% better than before! Very friendly and thoughtful company. We would recommend them to anyone with clean up issues.

Thanks Bio-One for a great job, quick response and professional service. Just as before we are pleased with the way your company handled our request. From our DCL church family thanks!

Morgan and his clean up team are incredible! We had a difficult hoarding situation to manage in a short period of time and they went above and beyond. They were kind and efficient. I would recommend them highly.

Very quick & responsive! After my grandmother passed away from COVID, we needed someone to disinfect her home. Bio-One stepped up and made our very short time frame happen. Thank you for your help!

The help I received was prompt, professional and compassionate at a very difficult time. In addition to outstanding service on-site I also received assistance filing a claim and maximizing homeowner insurance benefits. I hope you do not need their services but if you do I would highly recommend Bio One Raleigh.

Bio-One was a life saver after my visit to the hospital for Covid-19. My home was sanitized and ready for my return. It was a load off of my mind knowing that my home was safe for myself and my family to return. A great service to have, especially during this pandemic.

We have used this company twice when one of our offices had a known Covid positive. They have come the same day and provided excellent service. Thanks Bio One!

Rick responded promptly to my request on Angie's List for a pro to remove mold from my bathroom ceiling. He and his crew were very professional (even putting booties over their shoes)when coming in the house. They did an excellent job and explained everything they did. My husband and I are very pleased with the mold remediation and would highly recommend them to anyone!

Rick and Bio-one have my highest recommendation. I had returned home to a shocking and traumatic scene. Rick was professional, thorough, and worked so quickly to make sure that our home was cleaned and disinfected before our children returned. Moreover, I will always remember and appreciate the support, care, and kindness that Rick gave to me and my family on a very traumatic day. I don't know what we would have done without him.

Rick responded promptly to my request for mold remediation. He and his crew were professional and did an excellent job. I highly recommend them to anyone in need of mold remediation and cleaning services.

I've used and interviewed several Mold remediation/inspection companies. BioOne is definitely the best, most honest group you can find in Raleigh. Rick answered my call on a Sunday night for a very small project and came over to check out my house the next day. He wasn't dramatic. He was very realistic with his appraisal of the situation and after he realized how small the problem was he recommended I could easily solve my problem myself for around $60! I had used Concrobium mold control before which he recommended so I knew he was the real deal. Use BioOne!

Having known Rick, the owner of bio-one for many years, I can speak about him. Simply put, he is one of the most honest, dedicated, and professional people I know.

Rick and Karen are committed to serving their community. Helping anyone needing prompt and compassionate assistance is what they excel at. They understand that life presents a variety of challenging circumstances and they are committed to providing relief and excellent service to help right what has gone wrong.

I've known Rick & Karen for over 15 years and they are the most consciences people with big hearts! They provided excellent service all the while being compassionate. If I have a problem they are the ones I turn to. Thank you Rick and Karen for all that you do!

Highly recommend BioOne of Raleigh. Rick was very knowledgeable, answered all my questions patiently and thoroughly and proposed an excellent remediation plan. Would definitely use them again if the need arises.

This is a great company with a strong, hard working team led by Rick, a dedicated and caring owner. I would highly recommend Bio-One Raleigh for any cleanup services in the area!

Very quick response and service even over the weekend. Technicians were very nice and professional. Would definitely use them again if needed, but hopefully we will not.

Rick & Morgan are great to work with. They have disinfected two hones for me now and have been awesome every step of the way.

Rick is one of the friendliest people you will meet. He is on top of things and does exactly what he says he will do. I would definitely recommend Rick and his Bio-One team for any clean up.

Great company! They showed compassion and empathy in a time when the world needs more of that. I highly recommend and Josiah is super trustworthy! Bless you guys!!!

Everyone at Bio-One is friendly and compassionate. It's refreshing to work with a family owned business that makes you feel like you are their top priority. I highly recommend them.

We called Bio-One for mold removal and some other clean up for my grandparents old home. By the time they finished up the place looked spotless. I think they were the reason we sold that house so quickly!!

Good a great job cleaning up mold in your house. Quick, and works with your insurance company to secure payment

Rick Jacobs and his crew came and decluttered the property and we were satisfied with their service.

Rick and is team are very compassionate throughout the entire process. They take time to go through the steps of a difficult time and take the burden of dealing with such tragic events off of the family.

They were incredibly responsive, professional, and got me into the schedule way quicker than I would have thought.

Rick and Karen are two of the most conscientious, caring, friendly, and serving people I know. That's why they are in this business! You will not go wrong calling them.

Needed last minute for professional cleaning. Was able to make it happen same day for a very affordable price. Super nice and professional! Will def use again!

Rick and his team were fast and did a great job disinfecting our workplace.

Needed some dusty mold removed from a garage attic. These folks were responsive, informative, and were able to get the work done incredibly fast.

Extremely caring and compassionate company. Takes the time to explain the steps he takes to get the job completed safely. Outstanding!

This is a great company. They are very professional and do a thorough and outstanding job.

Awesome company that puts the pro in professional. Highly recommend them.

Rick and Karen were prompt, professional, and did a great job. I would definitely use them again!

Bio-One Raleigh serves the Triangle & surrounding areas. Prompt, professional service. Licensed and Insured.

What an amazing group who came to my uncles house. Very polite hard-working crew! I would call them for anything!

This is a great company and I highly recommend them! Very caring and compassionate especially when dealing with tragic situations.

They finished the job faster than I thought they would and did much more than what was expected of them. Would highly recommend them for any type of cleanup.

These guys are great and I highly recommend them as well. They’re very friendly and helpful.

Very personal service that considers the indivodual needs of each customer. Thanks for all of the hard work Rick!

They were very prompt and responsive to our needs. I have already recommended them to others.

Great job! Super friendly and helpful personnel. Returned our call almost immediately.

If honesty and integrity is what you want in a company, call the Jacobs at Bio-One.

“This is a great company and I highly recommend them.”

Great to deal with. Polite,friendly,caring.

I wish all companies were as easy to work with

These folks are amazing! Thank you guys for all your help

Great service!

A-1 top notch professionals. So glad we found them to keep our church clean and sanitized for those who choose to attend our worship experience in person. #iRecommend

Professional and thorough, I couldn't have asked for better service. Fair warning, they're not cheap. It's as the saying goes, you get what you pay for. If you need a really tough job done properly, call these guys.

This company is the best hands down I had Covid and I needed my home to be disinfected they came in and they did just that and they were so friendly very humble answered all my questions and they came to Greensboro Guilford county to service me that was such a blessing I will recommend this company 100% with no hesitation they are number one on my call list thank you so much! And I gave there there information on Facebook and oh my the response was out of this world ❤️

Everything was done nicely. The staff was professional and very helpful during this difficult time for my family.

Great customer service and professional service. The best Please contact if you need disinfectant services

Great company!!! Friendly professional staff and outstanding service.

Great experience! The best company around!!!

Very Professional, quick response and very detailed in process. A great company that will make safe spaces.

Professional and they explained the whole process. They provided a copy of what chemicals were used and it showed FDA approval as stated. They were in and out in a timely manner.

Best at disinfecting for COVID.

Efficient and responsive. I have already recommended Bio-One.

Excellent Service, Fast & reliable. Highly recommend!

Extremely professional and very easy to deal with the process of sanitation requested. Will recommend them. A+++ service.

Excellent Service and customer support!! Highly recommend!!

Excellent service and professional. Highly recommend.

Bio-One Inc Raleigh went out of their way to come “immediately” to my MIL’s home in January when she discovered my FIL in the bathroom, facedown and covered in blood. After the coroner left, they came and cleaned, sanitized and left the bathroom in like new condition. They offered to bill the home owners insurance policy directly and were so thoughtful and compassionate to mom. Days later, I received a call from Rick stating moms deductible was $1000 so he wasn’t going to open a claim with them - and then went on to say that her charges were settled. I explained we hadn’t provided a credit card number yet, and he said, “Mrs. Smith, there will be no charge to you or your family.” Not only did Bio-One do an amazing job, they showed care and compassion and then a significant amount of kindness and grace in a time mom needed it most. Thanks, Rick! I still share your company name and services everywhere!

If you are in need of prompt, professional and complete help, Rick and Karen are your answer. They will provide excellent service to make sure your issues are resolved.

I love Rick and Karen! They are both very kind and compassionate, reliable and extremely professional! I would strongly recommend to anyone!

“Prompt and professional. Only company I would call.”

Thanks Bio-One for a great job, quick response and professional service. Just as before we are pleased with the way your company handled our request. From our DCL church family thanks!

Incredible guys. They worked efficiently and they were able to do an incredible work, exceeded expectations. And they adapted well to the changing situation as we had family dynamics as most would imagine complicate things.

Miracle workers! No fuss, no judgment, paid attention to instructions, were respectful of me and my stuff. Worked flat out, while being nice decent guys. Having them back for another round (we ran out of dumpster room this time!)

They arrived on time. Were friendly and polite. Did a bit extra work to allow for a better clean up. The actual job cleanup was very good.

Just relieved that they were fast and especially courteous. This is what they do, let them to do. Some do flooding etc. I chose them when I learned that they work with police dept. Work completed within 24 hours, less than that and the owner answered the phone on a Sunday.

Jason and his crew were extremely professional from start to finish. Highly recommend.

Thanks Bio-One for a great job, quick response and professional service. Just as before we are pleased with the way your company handled our request. From our DCL church family thanks!

"Very polite and knowledgeable crew! They did an excellent job. We are very pleased! Thank you so much!"

Very professional. On time. Friendly. Thorough. Pleased with service.

All crew members were helpful, courteous and respectful. They did a great job with my mom's house!

Very compassionate workers and excellent service and care.

Bio-One Raleigh helped us clean our house for fiberglass contamination. They were always on time, friendly, communicative, thorough, and they follow a strict safety protocol to properly decontaminate their equipment after every job. Whenever I had a question, they took the time to explain everything. Today is my first day back at my house, and I feel better knowing Bio-One Raleigh helped make our house a safe and livable environment again.

Bio-One Raleigh helped us clean our house for fiberglass contamination. They were always on time, friendly, communicative, thorough, and they follow a strict safety protocol to properly decontaminate their equipment after every job. Whenever I had a question, they took the time to explain everything. Today is my first day back at my house, and I feel better knowing Bio-One Raleigh helped make our house a safe and livable environment again.