Bio-One of Raleigh decontamination and biohazard cleaning services

Compassionate Crime Scene Cleanup: The importance of Soft Skills




Do you often feel that your soft skills are overlooked? There are a select number of professions where soft skills such as compassion, respect and integrity are critical to the performance of the job. The crime scene clean up business is one perfect example.


Academics and executives agree that communication, compassion and creative problem solving are crucial to employees’ success.


Managers in typical office environments are beginning to recognize the importance of soft skills. However, not all jobs are created equal, and managers who work in industries that deal with grief and trauma situations must put a greater emphasis on a potential hire’s soft skills.


Emotional intelligence is highlighted as a necessary skill in industries like victim advocacy, funeral services and biohazard cleanup. This skill ties into a person’s social skills, including social awareness, compassion and appropriate interactions.


At Bio-One Raleigh, we seek out team members who have a strong desire to help others. It is important for our team to be able to work with empathy and have a sense of what others may be going through. We look to make a connection with our customer make a tough situation better. 


Because a career in crime scene clean up means being on-call, employees must be willing to sometimes sacrifice time with their family and even a normal sleep schedule. They understand that working around the clock to help a family recover from a traumatic situation is part of the job and they are able to put their needs second.


For Karen & Rick Jacobs, the business is very personal. "We conduct this work because we want to help people who have been left to deal with a difficult, painful task," explains Rick. "That’s why our company motto is 'Help first, business second'. We don’t ask for payment until after the job is complete because we want to remove the safety threat from your home as quickly as you do. Every person on our team will arrive on-site with an understanding of the trauma you are going through and a respect for your privacy and personal needs." 


Contact Bio-One Raleigh. We are available 24/7/365.


Karen & Rick Jacobs are the owners of Bio-One Raleigh and Raleigh Hoarding, as well as Bio-One Durham and Durham Hoarding. We offer trauma, mold and hoarding cleanup services including biohazard, blood cleanup, suicide/homicide, feces & bodily fluid, animal waste, undiscovered death, and mold testing & remediation.


We proudly serve North Carolina’s Triangle and surrounding areas including Raleigh, Durham, Chapel Hill, Cary, Apex, Pittsboro, Holly Springs, Clayton, Carrboro, Fuquay-Varina, Garner, Hillsborough, Mebane, Morrisville, Wake Forest, Zebulon, Rolesville, Louisburg, Knightdale, Hillsborough, and Wendell; as well as the following counties; Wake County, Durham County, Cumberland County, Guilford County, Orange County, Chatham County, Harnett County, Johnston County, Nash County, Franklin County and Pill County. We also provide services to Greensboro, Sanford, Pinehurst, Wilmington and the Outer Banks. .


Bio-One Inc. is the world's first crime scene cleaning franchise. Nationally respected and locally owned, Bio-One has earned its reputation through being trusted to handle the Mandalay Bay mass shooting in Las Vegas in 2017, the Pulse nightclub shooting in Florida in 2016, and consulted on the Sandy Hook Elementary School massacre in 2012. In 2020, Bio-One was once again included in the best and most comprehensive franchise ranking list – Entrepreneur Magazine.